You might have a general understanding of what’s going on when you see our big green truck rolling through town. Perhaps someone had some damage occur at home, and our team on its way to restore it. Most have a general idea of SERVPRO as some kind of restoration company. Now, that’s not untrue, but it’s only a tiny grasp of what we really are—a full-service cleaning, restoration and reconstruction behemoth. Read on →

Do you recall the tetrahedron from geometry class? It was a while ago, we know. It’s a triangular shape that has four equals sides, all of them triangles. Fire scientists use a version of this shape, called the fire tetrahedron, to show us the four essential elements of any successful fire. And knowing how a fire is built helps us understand how one can be extinguished. Let’s look into it. Read on →

It happens to thousands of homeowners every day—14,000, to be precise. A pipe cracks, a basement floods or a water heater bursts, spilling hundreds of gallons of water through a stunned home. It’s happening as you read this, hopefully not to you. But should the day ever come where a water incident rocks your home, you know who to call, right? This is what happens when you do. Emergency Contact. We’ll have a conversation upfront about the nature of your issue, and your answers to our guiding questions will lead us to an informed plan for cleanup. Read on →

There aren’t many things anymore for which we have to wait. Short of teleportation, we’ve really gotten to the core of a great many situations which require a sit-and-wait mentality at this point. And that’s a great thing! As much as some may wear “I had to wait for it in my day” as a badge of honor, it’s truly a blessing to have so much instant access to so much of what we need. Read on →

An epic struggle is going on in your home! Like a titanic clash between Pipe-Man (that’s a thing, right?) and Water-Person (we don’t really know superheroes), there’s an intense force being kept at bay everyday inside your walls and pipes. All through your home, there are appliances, pipes and hoses, which not only carry water to and from sources and faucets, but keep it from spilling and surging through your walls and floors. Read on →

It’s time once again to start preparing for that most festive season of the year—full of pretty lights, happy hearts and…ice. And snow. Really lots of ice and snow. Some people live for it, and can’t wait for the first big snowfall; others dread it and are already counting down the days until spring. Regardless of where you fall in that spectrum, one thing is clear—winter is almost here. Read on →

When your sewer line has backed up or your basement is full of water, you’re probably not very concerned with the detailed methodology of how it is going to get cleaned up—you only want it gone fast. Within minutes, water absorbs into walls, floors and belongings, and within 48 hours studs can begin to warp. So if you’re in an emergency, click here. But if you’re simply curious about the process, we can give you a brief overview of how a typical water damage scenario plays out when you call SERVPRO. Read on →